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I never write reviews but.... I ignored all the signs that I should not have ordered from Bombay Hut in Waldwick, NJ. I happened to pull into the strip mall to make a phone call and noticed the restaurant. I thought, “I haven’t had Indian in a while, let’s give it a try.” First sign: I was the only customer in the restaurant. I excused it, thinking maybe it wasn’t lunch or dinner time. Second sign: The young girl behind the counter took my order and payment while sitting down, rushing me by saying I had less than 5 minutes to order the lunch special. She told me it would be about ten minutes, so I waited outside. After fifteen minutes, I noticed a brown bag sitting on the counter. Since I was still the only customer, I asked if it was mine. She said, “You’re good to go.” Well, it wasn’t so good. Back at the office, I opened the bag to find chicken instead of the lamb I ordered. The “lunch special” that supposedly comes with a salad and bottled water had neither. And the portion? Four tiny pieces of chicken. A coworker eating chicken wings next to me actually compared his one wing to my entire “entrée” — he had more meat. And all of this cost me $18. For that price, you’d expect at least a proper portion and the order done correctly. Instead, I was left with a sad brown bag and a laughable excuse for a meal. I immediately called the restaurant, and that’s when it went from disappointing to absurd. The same young woman answered and told me she didn’t remember my order because they had “quite a few customers.” (I was literally the only customer.) When I explained I was given the wrong protein and barely any of it, her reply was that “that’s the norm” — and she seemed confused as to why I was even calling. The entire experience was insulting. From the empty restaurant, to the dismissive service, to the wrong and pitifully small meal, to the non-existent customer service — it was one of the worst dining experiences I’ve ever had. Final verdict: Don’t waste your time or money at Bombay Hut. $18 should buy you a meal, not a bad joke. There are plenty of places that value their customers and serve actual portions. This is not one of them.
Bombay Hut in Waldwick, NJ. This take out/delivery Indian restaurant is special! Everything is made to order and you can smell the delish Indian flavors once you walk in. Now serving Indochinese food-it's fun to try something new and exciting on the menu. Make sure to check out the weekend specials! The classic Indian dishes are full of flavor and made fresh to order. Insta: @thehungrysw Hakka Noodles Chicken Mongolian Chicken Lamb Korma Supreme Naan Raita Papdri Chaat Bombay "Hot Shot" Soup New York Style Platters Mixed Over Rice (Lamb and Chicken)
I decided to stop in at this restaurant for lunch. When I arrived I parked in the small plaza parking. I walked into a cute restaurant! I was helped and greeted by Neha the owner and she was great! I ordered: Manchurian Shrimp (gravy) Chicken tikka naan chicken madras Dahi kebabs Szechuan hakka noodles rice pudding My favorite dish was the hakka noodles and I also loved the naan! All in all it was a good experience!
Bombay Hit never disappoints. We had the chicken curry, chicken madras, lamb kheema, and a few Bombay Hut appetizers and every meal was amazing. Thanks for providing a great family dinner that we didn’t have to cook.
This place has become the finest to the least preferred for my takeout delivery. Two horrible experiences. 1. Food quantity is totally not justifiable for the premium prices they are asking for each menu item. For example $25 plate for butter chicken, then giving the portion that a normal family can not even taste. 2. Customer service is horrible. I went to pick up the food today and decided to pay cash. They did not have a change, and that became my problem. They charge me a full 3% transaction fee for the full amount, even though the credit card charge was only $5 after the difference of a 95% cash payment. Never going back for takeout food.